Terms & Conditions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

• "Account" means the personal gaming account registered by a User on the mono77 platform.
• "Bet" or "Wager" means any stake placed by a User on a game, event, or outcome offered through the Services.
• "Bonus" means any promotional credit, free bet, cashback, or other incentive offered by mono77 to Users, subject to specific terms and wagering requirements.
• "Deposit" means any transfer of funds by a User into their mono77 Account for the purpose of wagering.
• "Services" means all online casino games, sports betting markets, live dealer experiences, and related features provided by mono77.
• "User Content" means any information, data, or material submitted by Users to the platform.
• "Withdrawal" means any request by a User to transfer funds from their Account balance to an external payment method.

2.1 Age and Residency Requirements

To register an account and use the Services provided by mono77, you must:

• Be at least 21 years of age at the time of registration. mono77 strictly prohibits minors from accessing or using our Services.
• Be a resident of Indonesia or a jurisdiction where online gambling is legal and not prohibited by local laws.
• Have the legal capacity to enter into binding agreements under applicable law.
• Not be self-excluded from gambling activities or registered on any gambling exclusion database.
• Not be accessing the Services from a jurisdiction where online gambling is prohibited or restricted.

2.2 Account Creation

When creating an account with mono77, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and current.
• Create only one account per person. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.
• Keep your account credentials (username and password) confidential and secure.
• Immediately notify mono77 of any unauthorized access to or use of your account.
• Accept full responsibility for all activities conducted through your account.

2.3 Identity Verification

mono77 reserves the right to request identity verification documents at any time, including but not limited to government-issued identification (KTP, passport, driver's license), proof of address, and proof of payment method ownership. You must provide requested documents within 14 days of the request. Failure to comply may result in account suspension and withdrawal restrictions. We conduct Know Your Customer (KYC) procedures to prevent fraud, money laundering, and underage gambling.

3.1 Deposits

mono77 accepts deposits through authorized payment methods including but not limited to major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay). All deposits are processed in Indonesian Rupiah (IDR). Minimum and maximum deposit limits apply as displayed on the platform. You may only deposit funds from payment sources registered in your own name. Third-party deposits are strictly prohibited and will result in immediate account suspension and funds being returned to the source.

3.2 Withdrawals

Withdrawal requests must be made to a payment method registered in the same name as your mono77 account. Processing times vary by payment method and account verification status, typically ranging from 1-24 hours for verified accounts. mono77 reserves the right to request additional verification before processing withdrawals. Withdrawal limits apply based on your VIP tier status. You may be required to wager deposited funds at least once before withdrawal to comply with anti-money laundering regulations. Bonus funds are subject to wagering requirements before conversion to withdrawable balance.

3.3 Fees and Currency

mono77 does not charge fees for deposits or withdrawals; however, your payment provider may impose their own transaction fees. All transactions are conducted in Indonesian Rupiah (IDR). Currency conversion, if applicable, will be processed at prevailing market rates.

mono77 may offer various bonuses, promotions, and loyalty rewards to Users. All bonuses are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration periods. These terms are displayed on the promotion page and must be accepted before claiming the bonus. mono77 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Bonus abuse, irregular betting patterns, or attempts to exploit promotional offers will result in bonus forfeiture and potential account closure. Only one bonus may be active per account at any time unless explicitly stated otherwise. Wagering contributions vary by game type: slots typically contribute 100%, while table games and live casino may contribute less.

5.1 General Rules

All bets placed on mono77 are governed by the specific rules of each game and betting market. Once a bet is confirmed and accepted by our system, it cannot be cancelled or modified. In the event of technical errors, system malfunctions, or obvious pricing errors, mono77 reserves the right to void affected bets and return stakes to players. Settlement of sports bets is based on official results as determined by the governing body of each sport. For casino games, all outcomes are determined by certified Random Number Generators (RNG) independently tested for fairness.

5.2 Prohibited Activities

Users are strictly prohibited from:

• Using automated betting software, bots, or any form of artificial assistance.
• Colluding with other players or engaging in syndicate play.
• Exploiting software vulnerabilities or system errors.
• Engaging in arbitrage betting or bonus abuse.
• Money laundering or using the platform for illegal financial transactions.
• Providing false or misleading information.
• Accessing the Services through VPNs or proxy servers to circumvent geographic restrictions.

mono77 is committed to promoting responsible gaming practices. We provide tools to help you maintain control over your gambling activities, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through your account settings. If you feel your gambling is becoming problematic, we encourage you to use these tools and seek professional help. For more information, please visit our Responsible Gaming page. All Services are restricted to adults aged 21 and over. We actively monitor for signs of problem gambling and may intervene when necessary to protect vulnerable players.

All content, trademarks, logos, graphics, software, and other materials available on the mono77 platform are the exclusive property of mono77 or its licensors and are protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material from our platform without prior written consent from mono77.

To the fullest extent permitted by applicable law, mono77, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services.
• Any conduct or content of any third party on the Services.
• Any unauthorized access, use, or alteration of your transmissions or content.
• Technical failures, interruptions, or delays in service.
• Errors or inaccuracies in content or betting markets.

Your sole remedy for dissatisfaction with the Services is to stop using the Services. The aggregate liability of mono77 for any claim arising out of or relating to these Terms shall not exceed the total amount deposited into your account during the twelve months preceding the claim.

mono77 reserves the right to suspend or terminate your account at any time, with or without cause, including but not limited to violations of these Terms, fraudulent activity, or as required by law. Upon termination, your right to access and use the Services will immediately cease. You may request account closure at any time by contacting customer support. Upon account closure, any outstanding balances will be returned to you after deduction of any applicable fees or charges, provided all verification requirements have been met and no violations of these Terms have occurred. mono77 may retain certain information as required by law or for legitimate business purposes.

These Terms shall be governed by and construed in accordance with international gaming regulations and the laws applicable to our operating jurisdiction. Any disputes arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If resolution cannot be achieved through negotiation, the dispute shall be submitted to binding arbitration in accordance with international arbitration rules. You agree to waive any right to participate in class action lawsuits or class-wide arbitration. For Users located in Indonesia, nothing in these Terms affects your statutory consumer rights under Indonesian law.

mono77 reserves the right to modify, amend, or update these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to the platform with the updated "Last Updated" date. Your continued use of the Services after any modifications constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree to any modifications, you must discontinue use of the Services and close your account.

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact our customer support team:

• Email: [email protected]
• Customer Support: Available 24/7 via live chat
• Languages: English and Bahasa Indonesia

We strive to respond to all inquiries within 24 hours.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and mono77 concerning the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and mono77. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Important Notice

By using mono77 Services, you acknowledge that:

• Gambling involves risk and may result in financial loss.
• You are solely responsible for understanding and complying with local laws regarding online gambling in your jurisdiction.
• You must be at least 21 years of age to use our Services.
• mono77 promotes responsible gaming and provides tools to help you maintain control.
• Professional help is available if gambling becomes problematic.

Remember: Gambling should be entertainment, not a way to make money. Please play responsibly.